Top 10 Things Not to Do in Communication
| 1. | Criticize and Attack |
| 2. | Demand, Guilt, and Impose |
| 3. | Hinting, Passivity, and Suggesting |
| 4. | Always and Never |
| 5. | Judgments, Labels, and Scrutiny |
| 6. | Personalize and Assume |
| 7. | Jump to Conclusions |
| 8. | Assign Motives |
| 9. | Complain and Criticize |
| 10. | Sarcasm and Humor |
