There is incredible power in the words you speak; like a chemistry project in which you add a little bit of this mixed with a little bit of that to see what kind of reaction you will get. In communication, you select a few words, combine it with tone of voice, energy, body language, and eye movement and voila… a powerful elixir creating the potent dose of connection and understanding or the most explosive encounter imaginable.

In theory, communication seems like the easiest, most simple thing you would ever do. You say a few words, make a few points, wait for a reply when necessary, and proceed with your day. Equally, someone speaks to you and their words register easily and effectively, you reply if needed, and go along with your business. Yet, we all know it doesn’t really happen like that. The simplest conversation can lead to deep confusion, jumbled plans, hurt feelings, and betrayal of safety and trust. So, what happens that derails communication? Why in the world does communication become so challenging and ineffective? Where do things go dreadfully wrong?

During this course, you’ll gain insight into some of the communication patterns that contribute to this derailment. You’ll likely spot some of your own behavior. You may use these patterns with strangers, co-workers, family members, friends, and intimate partners. Perhaps these are the only ways you’ve ever known to express yourself. Further, you may detect these patterns in others personally, professionally, and socially.

Often times, these styles of communication are habitual, well-rehearsed, and deeply ingrained in your lifestyle, thoughts, and words. Though these strategies are the norm of communication, they contribute to conflict, misunderstanding, and overall hurt and frustration.

Awareness is your starting point. Pay attention to your approach, word selection, and feelings that are driving your conversations. Learn to tune your ear to recognize the following patterns will empower you to change these destructive styles. Awareness keeps you in the driver’s seat to take responsibility for your needs, be intentional about the message you are conveying, and effectively navigate the course of communication.